CostPlus11 Logo

Top 5 common printer problems and their solution

At CostPlus 11, we help you to address your printer related issues. Here are a few tips to overcome some of the common printer related problems.

Budgeting Maintenance printing solutions Tips printer problems efficiency

1. The Web Page Won’t Print Properly

Web pages are not a uniformed size, always check Print Preview before printing in your web browser to ensure you aren’t printing page after page of information when you only need the first page.

2. My Printer Lies about Empty Cartridges

The empty cartridge signal from many printers is just a pre-emptive warning, letting you know it’s time to order a replacement. Try not to run the cartridge completely dry, ink is a coolant for the printhead.

3. Paper is Stuck in the Printer

When paper is regularly getting stuck in the printer, the culprit is often a small shred of paper trapped within the mechanism. Remove all the sheets of paper out of the tray and open all the printer’s flaps. Switch off the printer & use a torch and a pair of tweezers to locate the offending strip of paper and carefully remove it. The printing process should be able to continue now without further obstructions.

4. My prints have white spots.

If you have white spots all over the page, it’s possible your paper has absorbed humidity from the air. Get fresh, unopened paper and see if the problem goes away.

5. There’s White Lines on My Print Jobs

If there are unwanted white lines on a print job, it may be indicative of debris between the toner cartridge and drum. Remove the cartridge and drum and softly brush away any debris before refitting the consumables.

CostPlus11 Logo

Getting in Touch

We are here for you. Reach out to us via phone, email, social media, or simply by using the contact form below.

[javascript protected email address]



Sydney, Australia

CostPlus11 Logo